The
trick to telling your brand story lies in understanding that followers are more
interested in themselves than they are in your company. You might have an
engaging story full of action, compassion or impact but the key is telling it
in a way that inspires, motivates or empowers the reader.
It’s
not a new concept in marketing – the idea is to highlight benefits, not
features. How does what you provide benefit
the client or consumer? Getting inside the head of your audience means first
understanding who your target
audience actually is. Once you’ve figured that out, you need to find out
how to reach them. One way to do that is to uncover their pain
points.
People
make purchases for a couple of reasons mainly for either pain or pleasure. Parting
with our money means making tough choices. Is it worth the enjoyment I will get
out of it? Or will it solve a problem that I need resolved? If you can convince
the reader that you are a solution to a problem causing them pain, then the
battle is already over.
When crafting
the stories you will share with the world, are you showcasing how your product
or service will ease their pain and solve their problems? Don’t assume that putting
together these case studies comes off as bragging or tooting your own horn – a well-crafted
tale will be about the happy client and not the company. It is also all a
business needs to close that next sale. Exercise your storytelling abilities by
demonstrating your success and triumphs in your content and social media.
How
many ways can you spin this yarn? Post the case studies onto your website for
easy access. Be sure to incorporate your willing clients so that followers can
get the perspective of your pleased customers. Make a video with your satisfied
client, interviewing them or just asking them about their experience with your
business. Collect testimonials and post them everywhere, create custom graphics
to share these moments in your social. Turn the case studies into blog posts
that you can post and share. Create a presentation filled with these stories
that you can post on Slideshare or rotate on a screen at your place of
business. The opportunities are endless for demonstrating that your company
provides solutions!
It’s
time to let people know that you exist to fill a need and that you are
passionate about the services you provide. You can preach about your products
and services, and how wonderful they are, all day long but that doesn’t mean
your audience cares. Give them a reason to care by showing them how hiring you
will make their lives better. That’s how you elevate your brand and continue to
#BeAwesome at what you do!
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Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+,YouTube, Pinterest, Instagram and the tools to manage them.
Click here for her Social Media Workshops, Classes and Seminars
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