Consistency in Social Media is a necessary component for gaining
and keeping loyal followers. Here are some of our top tips on being consistent:
1. Create a familiar look across all platforms. Your brand is a
style, a unique voice among a sea of distractions. You want your potential
clients and customers to recognize your brand no matter the platform (or mobile
device) they use. Visual branding is just as important as the message you wish
to share. For brand consistency, you’ll want to use the same color palette,
logo/avatar, use the same filters in places like Instagram so your images look
organized and part of an overall package, and consider using templates for graphics
you share on social media sites. This will make the fonts, colors, designs, and
size constant.
2. The voice must be the same across all platforms. A voice is
more than grammar and spelling (but that’s important too!). It’s about how you
speak to the public. Are you relaxed? Do you take a formal tone? Do you go out
of your way to make viewers feel invited? Or do you prefer to keep a wall up
between you and your customers and client? Deciding your brand’s voice involves
these three elements: company culture, your audience, and your authenticity.
3. Humor is a unique form of communication. It can break the
ice, relax or offend others, or reflect on the social and moral core of the
individual. Sometimes, it can be all of these things at once. Keep your humor
focused on your brand. When you use humor, imagine how someone new to your
brand would interpret it. According to Sprout Social, 71% of consumers have
unfollowed a brand on social media because they were embarrassed by the brand’s
posts. You are on public display. Don’t forget that.
4. Consistent posting is key to brand success. Lack of
interaction on your social media pages will leave a potential client/customer
thinking you have gone out of business, or worse, that you don’t care about
their business. If time is a factor, use social media tools to keep your pages
updated.
Brand name recall is key to building a loyal following.
Reinforce your brand’s beliefs and goals.
And one more bonus tip: Create powerful calls to action.
Don’t be shy. This is still business.
Be sure to Follow us and Let's Engage!
Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+,YouTube, Pinterest, Instagram and the tools to manage them.
Click here for her Social Media Workshops, Classes and Seminars
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